Privacy Policy
Harrier Kitchens & Bathrooms is a trading name of Factory Bathrooms Limited ("we", "us"). We are the data controller for personal information collected through this website. This policy explains what we collect, why, and your rights under UK data protection law (UK GDPR and the Data Protection Act 2018).
What we collect
When you send an enquiry we collect the details you provide: your name, phone number, email address, postcode, project type, budget, timescale and any message. When you browse the site, our hosting provider may log technical information such as your IP address and browser type for security and performance.
How we use it
- To respond to your enquiry and arrange a consultation or home survey (legitimate interests and steps prior to a contract).
- To prepare quotations and deliver your project (contract).
- To keep records required by law, such as accounting records (legal obligation).
We do not sell your data. We will only send you marketing if you have asked us to, and you can opt out at any time.
Who we share it with
We use trusted providers to run our business, including our website host (Netlify), email and customer management tools, and, if you choose finance, our finance partner Ideal4Finance. These providers only process your data on our instructions.
How long we keep it
Enquiries that do not go ahead are kept for up to 24 months. Customer records are kept for up to 7 years to meet legal and warranty obligations.
Cookies
This website uses only the cookies needed for it to work. If we add analytics or advertising tools in future, we will update this policy and ask for your consent where required.
Your rights
You have the right to access, correct or delete your personal data, to object to or restrict how we use it, and to data portability. To make a request, email info@harrierkb.com. If you are unhappy with how we handle your data you can complain to the Information Commissioner's Office at ico.org.uk.
Contact
Factory Bathrooms Limited, trading as Harrier Kitchens & Bathrooms, 21-23 Leeds Road, Liversedge, West Yorkshire WF15 6JB. Email info@harrierkb.com, phone 01924 664330.